"Into the Wild: Belize Adventure Awaits"

BELIZE WILDLIFE EXPEDITION TOUR POLICY.

Refund

A minimum of 50% deposit is required upon making the reservation of the tour package. Full payment is due on the day of the tour

Cancellations received 30 days or more before the arrival date will receive a full refund of the initial deposit, less a 30% cancellation fee.

Cancellations request sent within 7 – 29 days before the arrival date will receive a 50% refund of the initial deposit, less a 30% cancellation fee.

No refund will be given for cancellations done 6 days prior to arrival date of any tour.

NO SHOW: In the case the customer does not show up for their tour, there will be no refund issued.

Any tour cancelled due to unforeseen weather conditions, will be rescheduled for the following day, unless otherwise arranged by client at the front desk.

A 30% rescheduling fee will be charged for moving the date of any tour package if rescheduling is done within 24hrs of the scheduled departure time.

Indemnity

When you book a package tour with us you accept responsibility for the proper conduct of yourself and your party while on the tour. We reserve the right to terminate your package tour or that of any member of your party due to misconduct. If your actions or that of any other member of your party cause damage to the tour equipment or accommodations in which you are staying, you agree to fully indemnify us against any claim made against us or on behalf of the owners of such equipment and accommodations.

Liability

We accept full liability for the proper performance of our obligations under our agreement with you for the provision of your tour package. If you or any other member of your party suffers damage under our failure to perform under the obligations of our agreement with you for the provision of your tour package, we accept liability except in the following circumstances:
If the failure or improper performance is your fault or the fault of any member of your party

  • If the failure is the fault of someone else not connected with the provision of the services which make up the tour package we have confirmed with you
  • Any unusual and unforeseen circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been executed
  • Any event which we or the supplier of any service we incorporate, even with all due care could not foresee or forestall

We shall offer prompt general assistance to any client who through mishap suffers difficulty, illness, personal injury, loss or damage to personal items during their tour package dates with us. However, we will not be liable for costs incurred from these mishaps and strongly recommend travel insurance for your trip to Belize.

Weather Policy

  • Inclement weather is a fact of life on the water. Although rare, these days often spoil tours and cancellations are required. In the event of a weather day, every effort will be made to re-schedule the charter to accommodate both parties.
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